About VaxCare

VaxCare is a national care delivery platform for physician-administered drugs with a mission of bringing better paths to patient care. We are problem solvers at heart, tackling challenges with an analytical spin and constantly employing new technologies to build tools and solutions that help realize our mission.

Role Overview

Reporting directly to the Chief Operating Officer, the Vice President, Population Health Strategy & Improved Health Outcomes is a high-impact individual responsible for defining, building, and scaling our population health and patient quality intervention strategy. This cross-functional leader operates at the intersection of data, operations, customer success, product and revenue. You will lead the end-to-end life cycle of population health programs: from identifying patient-level gaps and uncovering insights, through designing and executing targeted outreach and interventions, to measuring outcomes and impact. Our aim is to increase vaccination rates, improve overall population health and drive measurable revenue and value for our customers.

Key Responsibilities

Build the Patient-Level & Population Health Gap Engine

• Develop and operationalize logic to identify patients overdue for vaccines and other recommended interventions, incomplete series, high-risk and priority cohorts.
• Deliver clean, actionable patient-level and cohort-level datasets for internal stakeholders and customers, enabling tailored interventions.

Design & Execute Outreach Programs

• Create and operate targeted outreach strategies along with Health Care Provider and Patient interventions to drive vaccination and other preventive care: SMS, in-office prompts, in product dashboards and emerging channels.
• Segment populations based on age, condition, vaccine or intervention type, engagement history and other relevant dimensions.
• Develop repeatable playbooks for priority vaccines (e.g. flu, HPV, pediatric) and other preventive care protocols.
• Optimize timing, messaging and channels to maximize conversion, adherence and population health impact.

Build Customer-Facing Intelligence & Tools

• Partner with Design and Product to deliver provider dashboards that show who needs care now and track cohort closure rates.
• Surface simple, actionable insights and embed them into provider workflows, customer portals and sales narratives.
• Translate complex population health data into intuitive displays that drive adoption and action.
• Define how algorithms and artificial intelligence can fuel and advance impact

Own Measurement, ROI & Continuous Improvement

• Define and track end-to-end funnel and program metrics: outreach → appointment → vaccination/intervention → reimbursement and health outcomes.
• Measure campaign effectiveness, incremental lift versus baseline and customer financial impact.
• Continuously refine segmentation, outreach strategies, playbooks and program design based on results and new intelligence.

Drive Cross-Functional Execution

• Align stakeholders around shared goals, tradeoffs and outcomes to achieve maximum impact.
• Embed population health outputs into customer quarterly reviews, account plans, and go-to-market narratives.

Lead Strategic Programs & Delivery

• Lead across stakeholders the delivery of mission-critical population health and quality intervention programs from ideation through implementation and customer success.
• Document business cases, timelines, resourcing, teams and milestones; facilitate cross-functional planning and alignment sessions.
• Coordinate the accountability of all phases of program execution: design, build, test, pilot, release, adoption and measurement.

Build & Scale the Function

• Hire, mentor and develop high-performing teams across analytics, population outreach, program management and customer enablement.
• Establish an operating cadence with clear KPIs, governance and escalation paths.
• Iterate and scale successful programs across our customer base while maintaining rigor and repeatability.

Qualifications

Required Experience

• 8+ years in population health analytics, patient quality interventions, healthcare data, digital health or analogous domains.
• Demonstrated success driving cross-functional programs end-to-end, aligning stakeholders and delivering results.
• Deep experience with integrating and analyzing claims, EHR and patient-level datasets, and quality measures and programs.
• Proven ability to translate data into actionable programs that drive measurable health and financial outcomes.
• Strong analytical capability: Experience with data modeling and segmentation. SQL proficiency preferred.
• Prior experience with the vaccine marketplace preferred.
• Exceptional communication skills and executive presence; comfortable presenting to customers, the board and peers.
• An advanced degree (MBA, MPH, MHA) is helpful but not required.
• A natural curiosity to understand the why, what and how of our business and the grit to execute relentlessly.
• Commitment to information security and compliance in handling sensitive patient data.