As Head of Marketing and Growth, own the end-to-end customer growth strategy - defining who we serve, why we win, and the best channels to reach our target customers. Lead a 10-person full stack marketing team + agencies to deliver profitable, non-linear growth. Balance rigorous performance marketing, strategic partnerships, and sales enablement with retention/lifecycle initiatives to increase LTV. Manage marketing revenue, spend budgets, and forecast. Run a disciplined team operating rhythm grounded in clear goals, analytics, experimentation, execution, and accountability.

As a member of the Executive Team, partner closely with the CEO to shape the company's
strategic vision and long-term growth agenda-bringing a customer-first lens and marketing driven insight to every high-impact business decision.

Key Success Metrics

1. New Customer Revenue - by channel
2. Retention Revenue - by channel
3. Marketing Efficiency - measured by ROAS/ROI, CAC/LTV, and incrementality testing

Who You Are
Experience & credentials

• 10+ years B2B/b2C eCommerce across a mix of startup/growth and scaled environments
• 5+ years leading teams of 5+ with proven hiring and capabilities development
• Background in online acquisition/growth and retention/lifecycle marketing, with experience across the marketing mix including partnerships, analytics, product marketing.
• Bachelor's degree (MBA a plus) in Business, Marketing, Finance, or related field
• Fluent in martech stack (GA4, Meta, Segment, Braze, BI dashboards, AB testing, etc.)
• Bonus: Experience enabling b2B sales teams and account management

How you operate

• Deep e-commerce chops, highly analytical, and decisive
• Passionate about delighting customers, profitably
• You own the metrics and use data to prioritize, optimize, and scale,
• Leader-coach who builds high-performing teams and a culture of growth
• Entrepreneurial, agile, and thrive on execution and accountability
• You communicate and partner well with Finance, Product/Engineering and Sales

What You'll Do

• Set the growth agenda - craft and execute marketing strategies that move the needle
• Own the numbers - forecast and deliver revenue, efficiency, and spend goals with precision
• Fuel the engine - push all channels including paid, lifecycle, price promotions, social and partnerships to peak performance; constantly test, learn, iterate and scale
• Know the customer cold - turn research and insights into messaging and market moves
• Launch campaigns that hit - relevant to our target customer, clear, incremental
• Build a high-performance team - hire, coach, and unlock their best work
• Put your data on offense - translate metrics into insights, decisions and impact
• Bring visibility - partner with analytics to arm the team with real-time dashboards and insights
• Harness AI to scale - eg personalization, agentic content, LLM applications

Position Schedule

• Full-time, exempt role
• Hybrid or remote work environment
• 40 hours/week: Monday-Friday 9am - 5pm MST, with flexibility to work ex normal business hours based on business needs
• Compensation Range: $210k-$240k Base + Bonus