Director, Client Engagement
United States
Job Description
Where strategic partnerships drive meaningful impact.
Work shouldn't just be something we do; it should have a purpose . At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communit ies , while creating a company culture where our people thrive . We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.
Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.
Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.
Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.
Our Values: Excellence, People, Growth
The opportunity
As a Director, Client Engagement, you will serve as the strategic commercial leader for key client partnerships, driving account growth, long-term client success, and business performance across Envision Medical Communications (EMC) and the broader EPG organization. You'll build trusted executive-level relationships, shape strategic account plans, lead complex global programs, and partner across Medical Excellence, Operations, Sales, and other business units to deliver innovative, high-quality solutions that create lasting value for our clients. This is an opportunity to influence business strategy, accelerate growth, and help shape the future of medical communications.
How will you make an impact at Envision Pharma Group?
Role responsibilities
Do you have what we are looking for?
Skills & expertise
The provided salary range reflects the potential base salary for this role in the United States, considering factors such as your professional and academic experience, training, and role responsibilities. In addition to a competitive base salary, we offer an attractive total compensation benefits package designed to reward and support our people.
#TogetherWeDiscover
Do you have the experience we are looking for? If so, explore your place at Envision today!
Work shouldn't just be something we do; it should have a purpose . At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communit ies , while creating a company culture where our people thrive . We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.
Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.
Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.
Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.
Our Values: Excellence, People, Growth
The opportunity
As a Director, Client Engagement, you will serve as the strategic commercial leader for key client partnerships, driving account growth, long-term client success, and business performance across Envision Medical Communications (EMC) and the broader EPG organization. You'll build trusted executive-level relationships, shape strategic account plans, lead complex global programs, and partner across Medical Excellence, Operations, Sales, and other business units to deliver innovative, high-quality solutions that create lasting value for our clients. This is an opportunity to influence business strategy, accelerate growth, and help shape the future of medical communications.
How will you make an impact at Envision Pharma Group?
Role responsibilities
- Lead and own executive-level client relationships across priority accounts, serving as the primary strategic partner and escalation point.
- Develop and execute strategic account plans that drive client satisfaction, retention, and profitable revenue growth.
- Identify and lead opportunities for organic account expansion, new business development, and cross-functional solutions across EMC and EPG.
- Oversee proposals, RFPs, pitches, and strategic commercial initiatives while partnering closely with Sales and Commercial teams to achieve growth objectives.
- Provide strategic oversight for complex global publication and medical communications programs, ensuring operational excellence, financial performance, and successful delivery.
- Partner with Medical Excellence and Operations leaders to optimize resource planning, forecasting, delivery quality, and scalable client solutions.
- Lead, coach, and develop Client Engagement team members through performance management, succession planning, mentoring, and continuous professional development.
- Foster a high-performing, commercially focused culture by strengthening business acumen across multidisciplinary teams.
- Drive strategic transformation initiatives, champion innovation and AI-enabled solutions, and represent EMC externally through thought leadership and industry engagement.
Do you have what we are looking for?
Skills & expertise
- Bachelor's degree in Life Sciences, Healthcare, Business, Marketing, Communications, or a related field, or equivalent relevant industry experience.
- Significant experience within medical communications, healthcare communications, pharmaceutical client services, or agency leadership environments.
- Demonstrated success leading strategic client partnerships and driving commercial growth in complex global accounts.
- Strong strategic account management, business development, and client relationship management experience.
- Proven financial, commercial, and operational acumen, including forecasting, profitability management, negotiation, and stakeholder influence.
- Experience leading multidisciplinary teams while fostering collaboration, accountability, and professional development.
- Excellent presentation, communication, executive presence, and stakeholder management skills.
- Ability to build trusted partnerships across clients, internal teams, and senior leadership.
- Strong understanding of the medical communications industry and evolving client needs.
- Experience contributing to business transformation, innovation initiatives, or AI-enabled solutions is preferred.
The provided salary range reflects the potential base salary for this role in the United States, considering factors such as your professional and academic experience, training, and role responsibilities. In addition to a competitive base salary, we offer an attractive total compensation benefits package designed to reward and support our people.
#TogetherWeDiscover
Do you have the experience we are looking for? If so, explore your place at Envision today!
Apply
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