About the Job

Business Operations Coordinator

Location: Santa Ana, CA

Schedule: Full-time

Compensation: $20-25/hour

Position Overview:

We are seeking a Business Operations Coordinator to support our sales and office operations team. This role focuses on administrative coordination, customer communication, and tracking orders and samples to ensure smooth day-to-day operations.

This is a hands-on, support-focused role ideal for someone organized, detail-oriented, and looking to grow within a business environment.

Key Responsibilities:

• Provide day-to-day administrative support to the sales and operations team.
• Communicate with customers regarding orders, samples, and general inquiries.
• Track orders, shipments, and sample requests to ensure timely follow-up.
• Maintain accurate records and update internal systems (Salesforce).
• Assist with preparing basic reports and documentation.
• Support internal coordination across teams as needed.
• Help ensure timely execution of day-to-day tasks and follow-ups.

Qualifications:

• 1-3 years of administrative, customer service, or office support experience.
• Strong organizational and communication skills.
• Detail-oriented with the ability to manage multiple tasks.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Experience with CRM systems (Salesforce preferred but not required).

What We're Looking For:

• Reliable and responsive.
• Organized and detail-focused.
• Team-oriented with a proactive mindset.
• Comfortable working in a fast-paced environment.

Nice to Have:

• Experience in order tracking or customer support.
• Familiarity with Salesforce or similar systems.

Why Join Us:

• Collaborative team environment.
• Opportunity to grow within the company.
• Exposure to sales and business operations.